I want to install Nexetic Shield Backup but lost my invitation email. How can I get my username and password?

Contact your service administrator (your software vendor; or Nexetic Support team if you purchased the service directly from us). They will be able to send you a new invitation email.

In case you know your username for Nexetic Shield Win + Mac, you can just use the download links below.

Download link for Windows: https://shield.nexetic.com/installers/NexeticShieldInstaller.msi

Download link for OS X: https://shield.nexetic.com/installers/NexeticShield.dmg 

After completing installation and moving into Guided Set-Up phase, fill in your username and then click Forgot your password? link to obtain a new password via email.

With your existing username and new password you can complete the activation of the client application.

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